Effective Date: August 4, 2024
Melbren Healthcare Training College ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, melbren.com, and use our services, including the enrollment process for our healthcare assistant course.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information we Collect
We collect several types of information to provide and improve our services to you:
• Personal Identification Information: This includes your full name, email address, phone number, physical address, and date of birth, which you provide when you fill out our enrollment forms.
• Academic and Professional Information: We collect data related to your education history, such as the name of your previous schools, graduation year, and any relevant work experience, as detailed in your application.
• Sensitive Information: We may collect data such as your medical conditions or allergies to ensure your safety and well-being during the course.
• Documentation: We collect and store copies of documents you upload, such as government-issued IDs, transcripts, and certifications, to verify your identity and qualifications.
• Usage Data: We automatically collect information on how you access and use the website. This data may include your computer's IP address, browser type, pages you visit, the time and date of your visit, and other diagnostic data.
2. How We Use Your Information
We use the collected information for various purposes, including:
• To Process Your Enrollment: We use your personal, academic, and professional information to review your application and manage your enrollment in the healthcare assistant course.
• To Communicate with You: We use your contact information to send you updates about your application, course details, and other important notices.
• To Ensure Safety and Well-being: Your medical information is used to address any health-related concerns and to provide appropriate support if an emergency arises during your time with us.
• To Maintain Our Website: We use usage data to monitor and analyze the use of our website to improve functionality and user experience.
• To Comply with Legal Obligations: We may use your information to comply with legal requirements, regulations, or to respond to lawful requests from public authorities.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may, however, share your information with trusted third parties who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential. This may include:
• Service Providers: Third-party companies that help us process applications or manage our IT infrastructure.
• Legal Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
The security of your data is a priority for us. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. We store the personal data you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure.
5. Your Rights
You have the right to:
• Access and Update Your Information: You may contact us at any time to request access to the personal information we hold about you and to request corrections.
• Withdraw Consent: You can withdraw your consent for us to use your personal information at any time, subject to legal or contractual restrictions.
• Request Deletion: You may request that we delete your personal information from our records.
To exercise these rights, please contact us at info@melbren.com.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact us
If you have any questions about this Privacy Policy, please contact us by email at info@melbren.